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"When I arrive to hotel, they didn’t honor my reservation and when hotels.com called them nobody speak English there"

"Wonderful stay here. Everything was very good from the excellent staff to the location and facilities. Thoughtfully there are water coolers to keep filling your bottle as well. Only small downside was that our room had been recently renovated and a had a couple minor niggles. AC worked very well, breakfast had plenty of choice and they were always obliging to cook to order."

"Great choice for Khiva. Comfortable small hotel in a perfect location for exploring the old city. The in-house travel service can arrange rides and tours to all of the local sights. Highly recommended."

"The staff at Khan’s Palace helped me very last minute when another hotel messed up my reservation. The room was spacious, breakfast was fantastic, and it is well located to explore old Khiva on foot. "

"Decent hotel in Khiva, although more rundown looking in person conpared to the pictures online. Kitschy architecture throughout. The room was large and clean, overlooking the pool, which was closed for the season (late November)"

"The staff and manager were excellent and went out of their way to help us and ensure we enjoyed our stay. The hotel has recently been built so the outside landscaping is yet to be completed. Thanks for a great stay! "

"This was the nicest hotel i stayed in on my whole Uzbekistan trip. The rooms are set around a courtyard and the staff were lovely. There was a bit of a mess up with a double booking, but they dealt with it really well. "

"Really nice and friendly staff, extremely clean rooms and very easy to get to the old city. "

"It's ok but in the middle of nowhere..not bad breakfast "